ADSL2+

What is ADSL2+?

Dot IT ADSL2+ is exceptionally fast business broadband Internet which depending on the distance from your local exchange and the quality of your telephone line can allow Internet bandwidth of up to 24Mb downstream, three times faster than ADSL Max.

Upstream bandwidth on ADSL2+ depends on the product chosen (as with ADSL MAX):

ADSL2+ Standard provides up to 448Kb of upstream bandwidth and 24Mb downstream.

ADSL2+ Premium provides up to 1Mb of upstream bandwidth and 24Mb downstream.

ADSL2+ M provides up to 2.5Mb of upstream bandwidth and 16Mb downstream.

In addition, traffic on ADSL2+ Premium is weighted preferentially over ADSL2+ Standard on the BT network so will provide higher throughput at busy times.

What speed am I likely to get?

ADSL2+ will give you the fastest speed which your telephone line will support. As the distance to your local exchange increases, so the speed reduces as with conventional ADSL.

As a guide, customers currently on ADSL Max (up to 8Mb Broadband) will see the following improvements in speed:

We do not currently recommend upgrading to ADSL2+ if you receive any less than 2Mb with ADSL Max as the improvement in bandwidth is likely to be too marginal. If you would like an estimate of the speed available, please contact your Dot IT Account Manager.

Can I get ADSL2+?

At present there are around 1000 exchanges enabled for Dot IT ADSL2+, covering the majority of the UK’s main commercial and business centres. Not all variants of ADSL2+ are available at these exchanges so to find out if you can get the variant of ADSL2+ which you require, please contact your Dot IT account manager.

How reliable is ADSL2+?

ADSL2+ is a development of the existing ADSL Max product. It has been extensively tested and is proving as reliable as conventional ADSL. As with all our Internet Broadband products we highly recommend that businesses who rely on their Internet connection have a back-up circuit in place, this costs from just £15.00 per month. Please discuss this with your account manager.

How much does it cost?

Dot IT ADSL2+ costs the same as conventional ADSL Max. This means that customers can get up to three times as much bandwidth as ADSL Max for the same cost.

The rental charges for the two different ADSL2+ versions are:

Please see the price list for full pricing details but please do check availability with Dot IT before placing an order.

Dot IT’s ADSL2+ is a business quality product. Unlike most of our competitors, we don’t traffic shape, we don’t block ports, we give public IP addresses free of charge and we offer TotalCare 24/7 Support and other high level support options. Note though that in common with its intended business usage profile, the service is subject to a standard fair usage policy.

Can I upgrade my current ADSL to ADSL2+?

Yes. Dot IT does not charge to upgrade your current ADSL to ADSL2+; however it is imperative that your broadband router supports ADSL2+. If Dot IT supplied this, please contact your Dot IT account manager who will be able to advise you, otherwise please contact your IT company. Should you be unhappy in any way with the performance of ADSL2+, then we will be able to revert your ADSL back to its previous connection type.

How can I move an existing ADSL to Dot IT?

Your existing ADSL service can be migrated (transferred) to Dot IT by obtaining a ‘MAC’ (Migration Authorisation Code) from your existing provider.

A migration is free of charge and your Internet connection will remain live while switching over to Dot IT’s network, although please check that the router is compatible with ADSL2+. The only downtime you will experience is approximately 15 minutes while your equipment is rebooted, although note that you may have to make configuration changes to your computer network.

How do I find out more or order this service?

If you have any questions regarding this service or would like to place an order please contact Dot IT on 0116 270 9700 or by emailing info@small-biz.it